Help Center
Find answers to common questions below, or reach out directly — we're happy to help.
Email Support
support@finlo.pro
PRO Priority Support
Faster response for PRO subscribers
Account Settings
Manage your account directly in the app
How do cycles work?
Cycles are custom financial periods you define — weekly, biweekly, monthly, or any custom range. Each cycle is independent, letting you track income, expenses, bills, and debts for that period.
What is the difference between Bills Management and cycle bills?
Bills Management is a persistent registry of your recurring obligations (e.g. rent, subscriptions). At the start of each cycle, you load them in with one click — Finlo calculates due dates automatically.
How do I close a cycle?
A cycle becomes read-only automatically when its end date passes. You can also manually close it from the cycle settings. Closed cycles preserve all your financial history.
What is included in the Free plan?
The Free plan includes up to 3 cycles, full income and expense tracking, bills & debts management, savings and investments tracking, the wishlist feature, and the calendar view.
What does PRO add?
PRO unlocks unlimited cycles, the financial insights panel with spending trends and health scores, PDF report generation (per cycle and annual), and priority support.
How do I cancel my PRO subscription?
You can manage or cancel your subscription at any time through Settings → Subscription → Manage Subscription. Cancellation takes effect at the end of the current billing period.